Vision
HEET wants a society where everyone, whatever their income, age or background, can afford to live in a safe, warm, comfortable and healthy home. HEET believes in the grassroots control of energy where individuals, families and communities are empowered to understand their energy needs and can stay within the limits of our world’s resources.
Mission
HEET works with residents in the London Boroughs of Waltham Forest and Enfield who are most at risk of fuel poverty. Residents may be 60 and above or have a long-term health condition or disability and be on a low income.
HEET visits qualifying residents at home to give free, bespoke energy advice and provide advocacy. HEET installs energy-saving measures and makes referrals for grant-funded home improvements.
HEET aims to build supportive and resilient relationships over the long term. We form partnerships with existing local and national services. HEET has developed an energy champion initiative, where champions attend in-depth training programmes to support their communities.
HEET aims to empower people to adopt affordable and environmentally sustainable home energy improvements to meet their energy needs
HEET is a charitable Community Benefit Society (No. 28988R) with exempt charity status (No. XR31966). We are managed by unpaid trustees consisting of local residents and professionals with an interest in furthering the aims and objectives of the organisation. We have a flat pay structure, with all employees being paid at the same rate.
Funding
HEET's services are free of charge so that they are accessible to low-income households that are in most need. We receive grant support and other forms of income from public bodies including local authorities, central government and charitable trusts.
Background & History
HEET began in 1998 when three committed residents delivered a series of advice sessions to raise awareness of energy conservation issues and promote the take up of government insulation grants. HEET now employs seven staff, delivers a number of projects in line with our mission and has carried out interventions in over 12,000 homes across north-east London.
Who Benefits from HEET?
HEET’s services are open to residents in all tenures of housing, but major interventions like wall insulation and heating improvements, are limited to private sector homes. Eligibility depends on the service provided but generally speaking HEET supports older people, low-income households and people with a long-term illness or disability.
Where we are now
HEET employs seven people. We often have at least one volunteer trainee gaining working experience with our installers. Our annual turnover is in the region of £250,000.
Our Privacy Policy
HEET regards the lawful and correct treatment of personal information as very important. To this end we fully endorse and adhere to the Principles of Data Protection, as detailed in the General Data Protection Regulation (GDPR). Please see our Privacy Notice for more information about how we treat personal data.